Contact & Support

We are here to help. Whether you have a question about your wedding dashboard, need help with a feature, or just want to say hello — reach out and we will get back to you within one business day.

Email Support

[email protected]

Response Times

We typically reply within 24 hours, Monday to Friday.

Common Questions

• I cannot log in to my dashboard — try resetting your password at app.wedoera.com/forgot-password.
• My guests cannot see the invitation — make sure your invitation is set to Published in your dashboard settings.
• I need to change my wedding date — log in to your dashboard and go to Settings → Wedding Details.
• Can I change my invitation theme? — yes, from your dashboard under Invitation → Change Theme.
• Refund request — please read our Terms of Service. All sales are final as the dashboard is made available immediately. If you have a genuine technical issue, email us and we will do our best to help.